When you work with us, you’ll gain not only a world-class team but also a wealth of industry experience. Read about some of our significant cases /white papers below.
Improvement to Operations/ Training/ Hiring / Quality/ Migration Using KMS
This paper describes some of the benefit that Knowledge Management System (KMS) can deliver. The expectations and possible improvements are outlined for Operations, Training, Hiring , Quality , Migration (Transitions). The paper outlines how a functional KMS can be developed using Epiplex. The tone of this paper is tilted towards BPO/ KPO but the value can be translated into other industry segments too.
Extract Deploy Improve Methodology for Training/ Transitions
A simple but powerful methodology for extracting best practioner performance and replicating it repeatedly. Very useful for training and business transition / migration functions of an organisation. Highlights specific benefits that can be expected from Epiplex technology.
Strategic Tool Assessment for Outsourcing a Business Process
This paper lists down strategic parameters on which a tool should be rated before it can be strategically deployed for process knowledge and skill transition in the KPO/ BPO environment. This paper sets the foundation for creation of an accurate cost benefit analysis when evaluating products such as Epiplex, procarta and Atum.
Strategic Improvement To Training Function Using KMS
The training function of an organisation requires capability to create, track and delivery content with the help of limited resources. In large organisation the challenge of continuously training and assessing the employees /prospective employees can become quite complex. Epiplex helps organisation’s with a knowledge capture codification engine which reduces the hiring and training risks.
Managing Size of Elearning Content
One of the constraints that organizations face in delivering elearning contents and documents over web is limitation of bandwidth. Epiplex offers many ways in which the content size can be effectively controlled. This paper highlights many such mechanisms.