Scaling of Integrated Network of Professional Healthcare Service
LMS Implementation for a Large Corporate in the Healthcare Industry
Client & Industry
- Client: A Large Corporate
- Industry: Healthcare
- Implementation: Learning Management System (LMS)
The Business Problem
The customer, a medium-sized organization based on the east coast of the USA, managed an integrated network of medical, nursing, and home care services. Care managers, physicians, and nurses needed training and certification on a customized care management plan, delivered flexibly so they could learn from any location at their convenience.
Solution / Intervention
- Created training content tailored to Care Management Team operations, with defined completion timelines for certification.
- Developed audiovisual product training modules to support patient interaction and understanding of available care plans.
- Trained caregivers, physicians, specialists, and clinical teams via a cloud-based LMS.
- Designed a navigational training module set for EMR system usage.
- Integrated the training portal into a state-of-the-art web platform for seamless access.