Smart Online Assessment for a Leading Insurance Company
Streamlining Employee Certification Across Branches
Business Problem
The client, India’s leading life insurance provider, faced costly and logistically complex offline exams mandated by IRDA for their agents across global branches. They needed a simultaneous, scalable online testing solution accessible from anywhere.
Solution / Intervention
- Developed Atum Test Pad (ATP), an online assessment tool accessible via secure links.
- Tests created as question banks spanning different skill areas for flexible employee access.
- Real-time dashboards displaying detailed employee test results immediately post-assessment.
- Comprehensive reports generated in charts and tables to evaluate performance by location, grade, time, and product.
Outcome
- Enabled instructors and employees to access tests anywhere, saving significant costs.
- Performance tracking across multiple parameters improved operational insights.
- Standardized assessment process with centralized records of employee performances.
- Employees improved through practice on question banks, boosting overall readiness.