Product Manual for a Large Semiconductor Chip Manufacturer

Digitizing Content to Streamline Global Product Training

Client: A Large Corporate | Industry: Others | Implementation: Content Digitization

The Business Problem

The customer, a global leader in semiconductor chip manufacturing, had an internal training process for their OEMs and ODMs. However, conducting classroom-based trainings across multiple locations meant trainers had to travel extensively, increasing costs significantly. The company sought an online solution for internal training, available in multiple languages.

High cost of classroom-based training.
Difficulty conducting sessions across multiple global locations.
Need for multilingual training content, including Chinese.

Solution Outcome

Solution / Intervention

Developed DIC (Digital Interactive Content) accessible anytime, anywhere.
Completely eliminated classroom training costs.
Interactive modules kept users engaged and improved learning retention.
Courses available in multiple languages, including Chinese, overcoming localization challenges.
On-demand access allowed employees to learn at their own convenience.