SAP Training for Dealers of a Construction Equipment Manufacturer
Client: A Large Corporate | Industry: Manufacturing | Implementation: SAP Training
The Business Problem
The customer, India’s largest construction equipment maker, had implemented SAP at its plants and dealer organizations. Dealers lacked expert IT staff but needed proficiency in the dealer management system for efficiency. Training dealer staff across a vast geography was costly and time-consuming. They required an LMS that could be accessed from anywhere, at any time.
Solution / Intervention
- Analyzed implemented SAP modules to identify key training areas for self-paced content and live job aids.
- Deployed a large team of business analysts to capture processes within 8 weeks.
- Created English & Hindi training modules and hosted them on Stratbeans’ LMS.
- Added smart tracking and MIS dashboards for real-time training progress monitoring.
- Linked assessments to various knowledge areas to evaluate comprehension.
- Developed artificial simulations for practicing SAP skills without live system access.
Outcome
- Dealer training became easy and more efficient.
- Assessment-linked monitoring saved training staff significant effort.
- Detailed reports enabled managers to compare progress and provide feedback in real-time.
- Dealers became proficient in SAP usage, improving operational efficiency.