Nationwide Query Management System for India Official Investment Agency
Empowering India's Official Investment Agency with an E-learning LMS for Efficient Query Handling
About The Company
The Official Investment Agency of India, a prestigious joint initiative by FICCI, DIPP, and State Governments, stands as the nation’s gateway for global investors. Acting as India’s premier investment facilitation hub, it connects international enterprises with opportunities across sectors, driving ease of doing business and accelerating economic growth.
Challenges
- Needed a robust online system to manage global investment queries efficiently.
- Mandated to serve as the first point of contact for international investors.
- Required a centralized platform to track investment-related queries
- Employees lacked a structured process to ensure quick responses