Transforming Enterprise Learning Through a Center of Excellence Model
About The Company:
The client is a leading aviation organization with a large, distributed workforce across functions. Rapid expansion created a need to standardize training, digitize SOPs, and build a scalable learning ecosystem. To address this, the organization established a Learning Center of Excellence (COE) and enabled internal teams with modern eLearning tools to create and scale digital content.
Challenges
- Training was decentralized, with no unified framework
- Classroom-heavy approach impacted operations and scalability
- Inconsistent SOP training across locations led to execution gaps
- Onboarding at scale without disruption became difficult