Transforming Sales Contract Management through Interactive Learning
Streamlining Sales Contract Workflows with Engaging Solutions
About the Client
A global IT services and consulting leader with a presence in over 50 countries, offering solutions across industries like healthcare, finance, manufacturing, and telecommunications. Known for innovation in AI, cybersecurity, and automation, the company partners with Fortune 500 firms and maintains a strong global workforce.
Client Need
Design a specialized training program for sales contract specialists and O2C process teams, particularly in the oil & gas sector, focusing on drafting, managing, and auditing contracts.
Challenges
- Lack of standardized processes across teams.
- Knowledge gaps in contract management for the oil & gas sector.
- Ineffective auditing and compliance frameworks.
- High turnover rates disrupting contract workflows.
Our Approach
- Developed gamified learning modules to boost engagement.
- Integrated historical storytelling to link past practices with modern processes.
- Created interactive real-world scenarios for practical problem solving.
- Introduced continuous feedback loops through regular assessments.