Smart Online Assessment for a Leading Insurance Company
Empowering Employees with Authoritative Industry Certifications
Client: A Large Corporate | Industry: Insurance & Back Office Operations | Implementation: Assessment Platform
The Business Problem
A leading back-office operations provider specializing in insurance and banking needed to deliver authoritative insurance-related training content to their US-based insurance client’s employees. The training had to be delivered via an in-house LMS, be SCORM compliant, highly interactive, and suitable for employees seeking industry certification.
- Complex insurance subject matter requiring expert content creation.
- Need for high-quality, interactive e-learning modules with native English voiceovers.
- Modules had to maintain learner interest with advanced graphics and animations.
- Flexible online delivery with compliance to SCORM standards.
Solution / Intervention
- Engaged insurance domain experts to create authoritative and accurate content.
- Converted content into SCORM-compliant digital modules with native English voiceover (neutral accent).
- Used high-quality graphics and Level 3 animation (Narrative Brief) to maintain learner engagement.
- Modules designed for flexible, self-paced learning accessible anytime via the LMS.
Outcome
- Over 37% reduction in training costs for certification programs.
- Learning time decreased by 46% due to flexible pacing and convenient access.
- High engagement with self-paced modules led to broad certification of employees.