Financial Services
MANAGE RISK AND REGULATORY COMPLIANCE
- Monitor high-stake areas
- Reach up-to 100% compliance levels, get a real time dashboard which shows to the minute compliance level across employees, suppliers and other stakeholders
- Move beyond compliance to an actual compliant behavior in workforce
- Quickly implement any compliance changes
DRIVE OPERATIONAL EFFICIENCIES
- Identify gaps and expedite the development of necessary skills
- Constantly and intelligently build development and career plans
- Train employees faster and make them confident about their own readiness
- Reduce dependance on trainers and reduce overall cost of training by replacing parts of classroom training to online and mobile learning
- Improve productivity with mobile learning at ultra low costs
- Find your best performers and encourage them with recognition, at the same time codify the best performer skills and knowledge for the benefit of all workforce
- Create virtual organizational brain – with smart repository
TRANSFORM CUSTOMER EXPERIENCE AND SELL MORE
- Arm your teams with the latest knowledge about product features, benefits and comparisons without taking them away from work
- Enable your sales teams with sales skills blended with customer service orientation
- Use multimedia training to drive the communication to the last mile of customer interaction and do process training with flexible methods which do not interrupt the work schedules
- Launch products faster by driving communication quickly to the last mile
- Measure, communicate and track customer service goals
- Improve employee engagement
IDENTIFY AND DEVELOP TOP TALENT
- Discover the best candidates with intelligent recruiting (whether they are external or internal)
- Provide personalized and intelligent on-boarding that allows your new hires to get to value faster than ever
- Leverage the wisdom of the crowd to identify your top performers
- Provide dynamic succession plans for your key talent
IMPROVE REVENUE PER PERSON AND REDUCE LAUNCH TIME OF PRODUCTS AND SERVICES
- Launch complex financial products faster across your entire value-chain
- Develop your employees to cross-sell and up-sell
- Provide just-in-time knowledge to the point of sale via mobile to help improve win rates
- Motivate your sales team members to deliver results faster
BUILD SALES FORCE EFFECTIVNESS – Financial Services
- Move to performance support from training
- Deliver point of sale level learning and at the same time reduce load of learning
- Communicate boring and tough concepts through gamification, make your sales teams expert in product features, benefits and comparisons with competing products
- Use multimedia training to drive the communication to the last mile of customer interaction
- Launch products faster by driving communication quickly to the last mile
- Assist your sales teams by giving them instant information, which helps in holding dialogues with customers with ease