How our LMS Streamlined Global Training for an Agri-Tech Leader

Transforming Training Efficiency: A Case Study on Implementing a Scalable LMS Solution

About the Client 

As a leading agri-tech powerhouse specializing in crop protection, the company boasts a global workforce of over 100,000 dedicated professionals. With a mission to drive sustainability, they actively collaborate with 50,000+ farmers, partner with top universities, work alongside influential nonprofits, and engage with key industry leaders and government bodies. Together, they tackle pressing agricultural challenges like climate change, soil health, and biodiversity conservation, creating a brighter and more resilient future for agriculture. 

Client Need
  • The client required a robust system to clearly differentiate between internal and external users. This would enable better management and customization of training content based on user type.
  • The company wanted a reliable solution for accurately tracking offline training activities and efficiently managing user data related to these training. This would help in generating detailed reports and insights to drive informed decision-making.
  • They were also looking for an effective way to provide timely and constructive feedback to users, enhancing the overall training experience and ensuring continuous improvement in learning outcomes.
Challenges 

Here are the challenges that likely led the client to approach us for LMS solution: 

  • Language Barriers: The client needed a multilingual solution to cater to a diverse user base. Without a multilingual solution, users often struggled to navigate the platform, which led to decreased level of training effectiveness. 
  • Tracking and Reporting Limitations: The client was unable to reliably track training progress and generate detailed reports. This made it challenging to monitor user performance, measure the effectiveness of their training programs, and make data-driven decisions for future improvements.
  • Certification and Engagement Issues: They lacked a system that could automatically display certificates upon training completion and trigger notifications. 
  • Feedback Challenges: The client needed an efficient way to provide feedback to users across various devices. 
  • Offline Training Management: Managing and tracking offline training activities was a significant challenge. The client struggled with manual processes that were time-consuming and prone to errors.
Approach
  • Comprehensive Training Management: Our LMS provided a complete suite of features for creating and managing training programs. Admins could easily create training courses, register and manage user profiles, assign specific training modules to users, and track detailed training reports, ensuring streamlined management of the learning process.
  • Multi-Platform Accessibility: Designed for ultimate flexibility, our LMS was available on both web and mobile platforms. This allowed users to participate in training sessions seamlessly from their preferred devices, whether it’s on a desktop or on the go via a mobile app.
  • Real-Time Notifications and Announcements: Users received timely notifications for upcoming training sessions, important updates, and announcements. This ensured they stay informed and engaged, enhancing their learning experience.
  • Language Customization at Login: To cater to a diverse audience, our LMS offered a language selection feature on the login page. Users can choose between Hindi and English as per their preference, making the platform more user-friendly and inclusive.
  • User Type Differentiation: Our LMS supports two distinct user categories: “Internal” and “External.” Internal users can log in using their email addresses, while external users can log in using their phone numbers. This tailored approach ensures secure and efficient access management.
  • PRATIBIMB Feature for Feedback: The LMS includes our unique PRATIBIMB feature, which allows administrators to provide personalized feedback to each user, fostering a culture of continuous improvement and engagement.
  • Mobile Feedback Capability: Users can receive and interact with feedback directly from both Android and iOS mobile apps. This feature enhances user experience by enabling them to engage with feedback conveniently from their mobile devices.
Result 
  • The total user base expanded from 3,000 to 5,000—a remarkable 67% increase. This growth underscores the LMS’s ability to effectively scale and engage a larger audience, meeting the organization’s evolving training demands.
  • The Pratibimb feature is now actively used across web and mobile platforms, including Android and iOS, making feedback accessible to 100% of the workforce, regardless of their device.
  • With a 67% increase in user engagement and widespread feature adoption, the LMS has driven substantial improvements in training program effectiveness.

In conclusion, the implemented LMS solution transformed the client’s training ecosystem, driving a 67% increase in user engagement and ensuring seamless access to feedback across platforms. By addressing key challenges, the system enhanced efficiency, scalability, and the overall learning experience, empowering the organization to meet its evolving training needs.