Successful LMS Implementation for Automobile Dealer Network

Boosting Engagement and Efficiency of Auto Dealer Workforce

Overview

A leading two-wheeler automobile company relied heavily on classroom training for their dealership and service centre staff. This limited scalability, targeting capabilities, and failed to meet unique training needs. Their internal LMS lacked scalability and could not address these challenges.

  • Training mostly classroom-based, restricting growth.
  • Needed targeted, process-specific training.
  • Existing LMS failed to meet scalability and reporting needs.

Our Solution

  • Bytecasting LMS enabled yearly training planners with trainers & targets.
  • Domain-specific reports to identify training gaps, coverage & achievements.
  • Custom rules to determine dealership users fulfilling training criteria.
  • Integrated with attendance management, dealer DB, SMS API & more.
  • Scenario-based video assessments for real-world skill evaluation.