Technology-enabled LMS for PAN India Dealership Network
Boosting Performance through Efficient Training
Overview
A leading four-wheeler automobile customer wanted to develop an LMS for their PAN India dealership network — covering sales, service, and corporate users. Without integration with dealership management systems, tracking employee performance against training was a challenge.
- Manual training at dealerships caused decentralized data management.
- No central platform for accurate training & certification records.
- Inconsistent and unstructured training across dealerships.
- No automated assessment to identify training needs or skill gaps.
Our Solution
- Designed LMS with dedicated Sales & Service sub-systems.
- Automated Skill Management integrated with dealership management systems.
- Introduced proctored & progressive assessments for training progress.
- Established dedicated helpdesk and advanced reporting systems.
- Implemented manpower reports and automated candidate shortlisting.
- Mapped user hierarchy for Area Manager, Regional Manager, and HO Admin.
Benefits
- 45% improvement in accuracy of performance tracking.
- 55% improvement in training quality via proctored assessments.
- Manpower reports generated 30% faster.
- Candidate shortlisting accuracy improved by 72%.