Nationwide Query Registration & Management System for Investment Agency

Empowering India's Official Investment Agency with an E-learning LMS for Efficient Query Handling

Overview

Client: Official Investment Agency of India
Industry: Others
Implementation: E-learning LMS

The agency, a joint venture between FICCI, DIPP, and State Governments, serves as the primary reference point for the global investment community. They needed a robust online system to register investment-related queries from around the globe and enable employees to respond efficiently.

Mandate to become the first contact point for global investors.
Required a centralized system to collect and manage investment queries nationwide.
Employees needed a structured way to respond quickly and consistently.

Solution Outcome

Solution / Intervention

Developed a web-accessible LMS platform for global query submission.
Enabled employees to access and respond to queries from anywhere.
Streamlined query management for faster resolution.
Maintained a searchable query database for faster handling of similar issues.