A Leading Insurance Organization Enabling Online Training and Certification
Client: A Large Corporate | Industry: BFSI | Implementation: LMS
The Business Problem
A leading Back Office Operations provider for the insurance and banking sector, catering to USA, UK, and Australia markets, required a robust LMS solution for a major US-based insurance company. The goal was to deliver authoritative, SCORM-compliant insurance training content online, enabling employees to achieve relevant industry certifications.
- Needed industry-specific training content for insurance domain.
- Required SCORM-compliant, highly interactive online modules.
- Target audience included employees of a US-based insurance company.
- Training delivery via in-house LMS with certification tracking.
Solution / Intervention
- Engaged industry experts from the insurance domain to develop accurate, authoritative content.
- Digitized the content into SCORM-compliant objects for LMS integration.
- Included native English voiceover with a neutral accent for US/UK audiences.
- Used high-quality graphics and L3-level animations to enhance engagement and simplify complex topics.
- Ensured modules were highly interactive to maintain learner interest and improve retention.
Outcome
- Certified a large number of employees in a short period.
- Achieved a 37% reduction in training costs for certification programs.
- Reduced learning time by 46% through flexible pacing and location-independent access.
- Delivered measurable ROI via improved efficiency and learner engagement.