Implementing Our LMS To Empower A Global Financial Leader
Centralized Training Platform to Enhance Skills and Performance of Sales Agents
About the Company
The client is a global leader in consumer lending, empowering individuals with limited or no credit history. Focused on financial inclusion and innovation, the company provides accessible credit solutions and has become a trusted name in the global lending space. With operations across multiple countries, it continues to redefine how people access and manage credit worldwide.
Challenges
- Difficult to train sales agents across Tier 1–4 cities
- Dispersed workforce made traditional training ineffective.
- Knowledge gaps and slow query resolution.
Solutions
Stratbeans implemented a modern, centralized LMS to streamline sales training and ensure a smooth transition from the old system. Leveraging Bytecasting’s capabilities, the solution offered tailored training modules, efficient query resolution, and accessibility across mobile devices. Advanced reporting enabled easy tracking of learning progress, while the ‘Learn and Earn’ feature transformed training into an engaging and rewarding experience for all users.