Scaling Enterprise Learning Through a Center of Excellence Model
About The Company:
One of India’s fastest-growing airlines, rapidly scaling its workforce and operations. This growth created a need to standardize training, digitize SOPs, and build a scalable, high-impact learning ecosystem.
Challenges
- Inconsistent SOP training across locations led to execution gaps
- Dependence on external vendors slowed content creation
- Onboarding at scale became difficult without disrupting operations
- Manual compliance tracking made monitoring and audits inefficient