The customer is a leading Back Office Operations Provider specializing in the field of insurance and banking which provides business process solutions to the clients based out of USA, UK and Australia .
They outsource the training materials related to various industries like insurance, healthcare, banking and financial services. They had a large requirement for an Insurance Company based out of USA to provide authoritative insurance related training content using which the employees of that insurance company get relevant industry certifications in insurance domain.
The content had to be delivered over internet using an in-house Learning management System (LMS). The online e-learning modules had to be SCORM compliant and highly interactive
The program was very successful and the US insurance organization was able to certify a large number of employees in a short time, they saved more than 37% of training cost associated with the certification trainings. The learning time was cut-down by 46% (largely due to flexibility with pacing of module along with the convenience of access from a location of choice) .The learning modules were quite engaging and employees were able to learn at their own pace.