How to Develop an Effective Training Program (2023)
According to a survey, more than half of respondents struggle to discover qualified new talent to fill open positions, and 80% are concerned about the availability of personnel with important, sought abilities. Organizations find it difficult to keep their position in the increasingly competitive landscape due to the new technology’s quick evolution and the corresponding need for specialized skills. One way or another, the digital transition is permanently making some technologies and abilities obsolete while simultaneously raising demand for others. On the other hand, corporations find it difficult to retain and hire individuals based on their needs and requirements due to the fierce competition for top talent. For businesses that want to maintain a competitive advantage, retain their best employees, increase profitability, and keep their workers abreast of the most recent industry knowledge, skills, and trends, quality employee training is essential. Creating an effective training program, however, involves more than just buying courses and requiring attendance and completion. To effectively begin an employee training program, learning, and development (L&D) teams must carefully construct an L&D strategy to promote a collaborative and democratic learning process.
If you are having trouble implementing your staff training plan, this manual will walk you through the process of developing a training program for your business that yields tangible benefits.
What Do Staff Training Programs Aim to Achieve?
Employee development is a continuous process that firms support by helping their staff members gain the new information and skill sets necessary for them to function at their best. Employee training’s main goal is to help people who receive it improve their behaviors or learn new skills that will help them perform their jobs more effectively.
The following are some specific goals for employee training:
- Increased Productivity: Training equips your staff to do their jobs more effectively and efficiently. Employee engagement is raised, which raises productivity.
- Better Job Satisfaction, Lower Absenteeism, and Increased Retention Rates: Providing ongoing training programs in your company gives your staff a sense of importance and equips them with the skills they need to execute their jobs properly.
- Lessening of the skills gap: Employee training programs assist businesses in filling in any talent gaps, bolstering weak points, and facilitating internal promotion.
- Competitive advantage: Giving your staff the knowledge and abilities they require can help your business stay competitive in today’s fast-paced business environment
- Adapt to change: When businesses undergo a digital transformation, employees must be flexible. Employee training supports and manages change for businesses implementing new procedures and technology.
4 Challenges to Creating a Successful Training Program
The following are some typical employee training problems that L&D teams encounter when developing employee training programs:
- Employee Buy-In: It’s important to secure employee buy-in when introducing a new training program to make sure everyone is on board and fully aware of what is expected of them. Without buy-in, the effectiveness of your training is diminished, and it could cause your staff inconvenience.
- Correctly Assessing Success: L&D teams must offer a quantifiable evaluation of the effects of training initiatives on the organization. But selecting the measures to use, incorporating them into post-training evaluations, monitoring the results, and modifying future training accordingly are difficult and time-consuming tasks.
- Remote and hybrid workforces: The expansion of remote work and a geographically distributed workforce has created new difficulties for employee development initiatives. Employee training is challenging to manage when a workforce is geographically distributed due to a lack of face-to-face communication, misunderstandings, cultural differences, time issues, etc.
- Managing Day-to-Day Work and L&D Training: It already requires a lot of time and effort from your workers to maintain a satisfactory work-life balance. They oppose the training altogether because they have to use their free time to attend the courses.
6 Steps to Creating a Successful Training Program
Now that you are fully aware of the objectives and difficulties, let’s start developing the employee training program.
1. Consider Your Training Requirements
Evaluating the training needs compares an employee’s present level of competency to the standards established for their work roles to determine how competent, skilled, or knowledgeable they are in various areas. Employee training requirements are determined by comparing present competencies to those that are necessary. After recruiting, during performance evaluations, for performance improvement, for employee development plans, or during organizational changes, training needs assessments are frequently carried out.
The following stages will help you get started on determining the employees’ training needs:
- Determine the discrepancy between the actual and required knowledge and skills using a skill gap analysis. A skill gap analysis produces a list of the skills your employees now possess, may use improvement on, and could potentially develop. From there, you can close the skill gap by implementing effective training programs to assemble a group of knowledgeable individuals who can match the demands of your business.
- Determine what employees already know by giving them a chance to demonstrate their knowledge (and any gaps), before you begin developing your training courses. This data may be gathered by surveys, questionnaires, employee observation, and work analysis, or through formal evaluations.
- Speak with your staff: Urge your staff to be open to feedback and communication. Ask them if there are any skill sets they are missing that would enable them to perform better at their employment. This aids managers in selecting the employee training strategies that will work best for each unique employee and learning style.
- Analyze the available training resources: Determine what training materials are currently available and what needs to be adjusted (or scrapped altogether).
2. Establish training objectives and goals
To be effective, employee training must include both long- and short-term verifiable objectives. The value that training is providing to your organization may be understood and measured more easily with the help of training goals and objectives.
The learning outcomes for employee training specify what participants will be able to do after the session. Goals for training are set not just for people but also for your business as a whole. How will the training affect the business? What will it accomplish for the company?
Here are some ideas for successful, practical, and measurable training objectives:
- Clarify the goal of your training program: Determine your goals for the training, such as enhancing employee performance, filling in knowledge gaps, imparting new skills to existing employees, etc. In any event, make sure the training’s goal is obvious.
- Specify intended training outcomes: After training, personnel is expected to have attained the measurable objectives. Be precise and leave no room for ambiguity when describing the desired training objectives.
- Think about many circumstances, elements, and variables: Think about several factors that could impact the creation and execution of your effective training program. For instance, if a suitable instructor or location is available, your financial situation, the length of the training program, and any requirements, such as the need to have a certain level of knowledge or expertise before enrolling in the course.
- Align training objectives with organizational objectives: The main objective of the training is to generate organizational outcomes. Business objectives must be in line with a effective training program to be effective and relevant.
- Set SMART objectives. The preferred method for establishing training objectives is the SMART format:
- S – Specific: Training objectives should be small and particular.
- Learning objectives must be measurable, or the letter M.
- A – Achievable: Given the time and resources needed, the training objectives are reasonable.
- Your training objectives should address the question of “What’s in it for me?” for learners.
- T — Time-bound: The objectives must have a due date.
3. Invest in technology for training
Manually developing customized training plans that match the learning objectives of each employee is time-consuming, ineffective, and probably impractical if your business employs more than 100 people. To develop an effective training program that is appropriate for today’s learners, organizations must invest in employee training software and online course authoring tools:
- Digital Adoption Platform: An employee training system that combines digital tools to deliver automated, individualized training in the course of work is known as a digital adoption platform (DAP). Based on the learner’s profile, DAPs provide each learner with a contextual task list that includes interactive walkthroughs and other in-app content. Walkthroughs are a set of instructions that lead users through each stage of a procedure, show them pertinent training videos, or provide them with enlightening articles. DAPs collaborate with learning management systems (LMSs) and eLearning tools like xAPI and SCORM so that you may track learners’ progress and create future content that is more pertinent to their needs.
- Learning Management System: LMS delivers tailored learning paths for both mandatory and non-mandatory courses based on the employee’s actions within the LMS. Corporate LMS solutions keep track of the courses your workers frequently access and finish in the LMS database and recommend related courses they might be interested in. Except for initial setup and content production, the process is entirely automated and involves little effort from your L&D team.
4. Choose an employee training strategy
L&D teams must comprehend the various employee learning preferences of their workforce and create tailored learning flows for each style to identify the employee training approach that best suits their workforce. The selection of your training delivery method is influenced by several additional aspects as well. For example, in-person training is more affordable for smaller businesses, whereas larger businesses or distributed businesses may profit from online self-paced training that requires less coordination. Many techniques for employee training include:
- Employers can train their staff members in the convenience of their own homes, taking into account their particular learning preferences and requirements.
- On-the-Job Training: Enables employees to actively participate by letting them learn while doing their jobs.
- Instructor-Led Training: This in-person learning method replicates actual classroom settings with a trainer on hand to guide the training session.
- Coaching: Involves a senior professional, such as a manager, mentor, or seasoned worker, who mentors or coaches a new hire on particular duties and responsibilities.
- Employees can practice tasks that closely resemble the actual work associated with their particular job description through simulation training, which sets up several scenarios.
- Video training: less expensive than traditional training, engages workers, and provides advanced learning experiences.
5. Create Instructional Materials
To make writing easier and organize your knowledge in a way that best helps your trainees, begin creating your training content with a thorough outline. There are various methods to arrange training materials, but a system based on jobs or tasks is the most effective. For example, process documentation on a sales process can be organized as:
You can begin developing your training content once you have your training objectives, a delivery strategy, and a thorough overview. It is advisable to produce a range of training materials utilizing several tools, including:
- To generate staff handouts, use Word, Excel, and PDF documents.
- Presentation slides for use in class
- Flip-charts, posters, transparencies, and/or computer-generated images to present visual materials
- creating computer-based eLearning programs using SCORM authoring tools
Keep the employees’ learning requirements in mind when creating training materials or modules. A few tips for designing your training materials are:
- Create your products such that they provide your users control over how they learn.
- Add interactive components to keep workers interested.
- Throughout the course, invite feedback and go chronologically over each subject.
- Deliver information in a compelling, emotional, and immersive manner.
- Create conversational videos for online courses.
- While designing a written instruction handbook, avoid using excessive language.
6. Put Your Staff Training Program into Practice
The phase of implementation is when your effective training program starts to work. When implementing a program, it is important to take employee engagement and learning KPI targets into account. Moreover, scheduling training events and other relevant resources, such as supplying tools and training materials and developing evaluations, should be planned.
The training program can then start, and you can start getting promoted within your company. To maintain program success and avoid any snags or failures, it is important to keep track of each participant’s progress throughout training.
If You’re Unsure of Where to Begin…
Adopting a Digital Adoption Platform is one straightforward move you can make right away if you’re unsure about where to begin. You can train personnel on demand with the use of interactive walkthroughs, videos, and self-help menus, and a digital adoption platform enables this while also giving you data on how effective the training was.
With Stratbeans DAP, you can build scalable staff training flows right into your website or business applications, letting workers pick up new skills as they go along. Using analytics to measure and enhance your training processes, it offers segmented, contextual training and development self-help resources to employees at the point of need.
- Articulate 360
- Articulate Engage
- Articulate Live
- Articulate Presenter
- Articulate Quizmaker
- Articulate Replay
- Articulate Review
- Articulate Storyline
- Articulate Storyline 3
- Articulate Studio
- Content Library
- Corporate Communication
- e-Learning Authoring Tools
- Employee Engagement
- Game-Based Learning
- Go Sales
- Instructional Design
- Knowledge Transfer
- Learning & Development
- Learning Management System
- Mobile Learning
- Nugget Learning
- Online Training
- Performance Support
- Quiz and Assessment Platform
- Replay 360
- Screen Capture
- Storyline 360
- Studio 360
- Training Management